Own Haven Property Management is dedicated to adding value by offering a comprehensive holistic property management service taking care of of all your property needs.
At Own Haven Property Management, we understand that your property is a significant asset and an important investment to you. We are fully registered with the Property Practitioners Regulatory Authority (PPRA) and our service covers all management requirements for Sectional Title and Home Owners Associations, and Rental Management of Landlord Properties.
A dedicated Portfolio Manager will be assigned to manage the landlord relationship and is responsible for ensuring all property needs are met. In essence, a simple and efficient communication structure.
The Portfolio Manager will oversee:
- Advertising to secure a suitable tenant by ensuring they meet our stringent affordability and credit checks.
- Managing the tenant relationship and attending to all tenant enquiries/queries.
- Raising and recovery of rent with strict credit control measures in place.
- Dealing with repairs and maintenance of the property as mandated.
- Provide landlords with a system generated report after rent is paid over.
Sectional Title Scheme & Home Owners Associations Management
A dedicated Portfolio Manager will be assigned to manage all aspects of the Body Corporate/Home Owners Association.
Financial Management:
- Accurate billing and managing the levy collection process with firm credit control procedures in place
- Managing the income and expenditure of the scheme and providing monthly reports.
- Managing the annual audit process.
Administration:
- Adoption and enforcement of the management and conduct rules.
- Arranging and attending AGMs and Trustee meetings.
- Preparation and issuing of Levy Clearance Certificates.
- Managing property insurance quotes and claims.
- CSOS registration and payment of levies.
Complex Oversight:
- Regular inspections of the common property.
- Managing the maintenance process with external contractors as well as any other service level agreements.